Review collection
Turn every customer interaction into a review opportunity.
Turn every customer interaction into a review opportunity with CachetThika. Bring all your collection channels together: in-store QR codes, post-purchase emails, SMS and e-commerce integrations.
Request reviews automatically
Send review requests by email, SMS or WhatsApp after every purchase or visit.
- Automatic sending after every transaction
- Customer reminders
- Open and response rate tracking
Collect reviews on the spot
Display a QR code in your venue. Your customers scan it and leave a review in seconds.
- Custom QR code for each location
- Simplified mobile form
Import your orders
Import your CSV files or connect your online store to follow up with your customers automatically.
- CSV import of your order history
- E-commerce API connection
Speed up review collection from your customers.
Ideal for online retailers, retail chains, banks, insurers, clinics, restaurants, hotels and private schools that want to professionalize the voice of the customer.
Why automate customer review collection in Algeria?
Collecting customer reviews is essential for any Algerian business that wants to strengthen its online credibility. Cachet Thika lets you automate the process across several channels: email, SMS, WhatsApp and QR code. Every review collected is verified and certified to guarantee its authenticity.
For physical venues (restaurants, shops, salons), the QR code is the ideal solution: print it on your receipts, posters or business cards. Your customers scan it and leave a review in seconds, straight from their phone.
For e-commerce, import your orders (one by one or via a CSV file) and Cachet Thika automatically sends a review request to each customer after their purchase. The average response rate is 68% by SMS, and businesses see on average 24% more reviews per month.
Unlike international platforms, Cachet Thika is built for the Algerian market: support in French and Arabic, payment in DZD and a local team ready to help you. Explore all our features or check our pricing.
Related articles: 3 strategies to collect customer reviews and Customer reviews in Algeria.