Overview
One platform, every tool you need.
See how CachetThika's modules fit together to cover the entire lifecycle of your customer reviews, from collection to leverage.
CachetThika brings together every module you need to cover the entire customer review transparency and certification journey in Algeria: multichannel collection, rich reviews (photo + video), independent moderation, widgets, testimonials, marketing campaigns and rewards, analytics, delivery automation and API. Each module works on its own or in synergy with the others.
From automatic collection after delivery by SMS, QR code and email to independent moderation by AI and the Cachet Thika team, through display widgets, real-time analytics and multichannel marketing campaigns, CachetThika brings everything together in a single interface. The business can neither delete nor hide a review — the certification badge guarantees this transparency.
Our platform is tailored to the Algerian market, with support in Arabic, French and Tamazight, prices in DZD and a local team ready to help. Explore each feature below to see how CachetThika can transform your online reputation.
Review collection
QR codes, emails, SMS and e-commerce connectors to trigger collection at the right moment.
Photo & video reviews
Your customers attach a photo or a 15-second video to their review. Native compression and playback, no app to install.
Voice reviews
30-second audio testimonials recorded straight from the browser. A compact WhatsApp-style mini player, perfect for the Algerian market.
Review tracking
Track your reviews and respond publicly. Moderation is handled independently by Cachet Thika.
Share your reviews
Badges, public pages and marketing integrations to spread your social proof.
Customer testimonials
Collection by invitation, import, moderation and a Wall of Love widget to showcase your best testimonials everywhere.
Widgets
Ready-to-use review and rating widgets for your website and product pages.
Marketing & feedback campaigns
SMS, email and WhatsApp campaigns for your promotions, reminders and satisfaction surveys.
Customer rewards
Personal promo codes and prize draws to boost the response rate to your review requests.
Delivery & SMS automation
Yalidine and Guepex connectors, CSV order import and automatic review requests after delivery, reminders included.
Product catalog & API
Product listings (name, price, SKU) and a REST API to pull your certified reviews into your store, ERP or data warehouse.
Analyze your data
Dashboards, trends and segmentation to steer your decisions.
Why choose CachetThika to manage your customer reviews?
CachetThika is the first Algerian platform dedicated to end-to-end customer review management. Built for local businesses, it combines multichannel collection, transparent certification and advanced tools in a single, intuitive interface.
Unlike international solutions, CachetThika is built for the Algerian market: support in Arabic, French and Tamazight, pricing in dinars, integration with the most widely used local channels (SMS, WhatsApp, QR code) and a support team based in Algeria.
A complete cycle in 6 steps
The platform covers the entire lifecycle of your reviews, from the first request to marketing use:
- Automated collection — Send review requests by email, SMS or WhatsApp after every purchase or visit. Use in-store QR codes for physical locations.
- Independent moderation — AI filters inappropriate content and detects fake reviews. Moderation is handled by Cachet Thika, not by the business. You have a public right of reply.
- Certification and trust — Every published review is certified: verified identity, timestamp, full traceability. The Cachet Thika badge reassures your visitors.
- Display and distribution — Four widget types (rating, vertical, horizontal, product) integrate with a few lines of code on your website, whatever your CMS.
- Analytics and reporting — Track your average rating, review volume, response rate and trends by product or location with real-time dashboards.
- Marketing campaigns — Use your reviews in targeted email and SMS campaigns to increase your conversion rate and build customer loyalty.
Which industries?
CachetThika serves every industry where customer trust drives decisions: restaurants, hospitality, e-commerce, healthcare, education, beauty, automotive, real estate, home services and tourism. Whether you're a neighborhood shop or a national chain, the platform adapts to your volume and needs.
Tangible results
Businesses using CachetThika see on average a 30% increase in conversion rate, a significant improvement in local search rankings (SEO) thanks to structured data, and fewer disputes thanks to built-in mediation through review replies.
Ready to transform your online reputation? See our pricing or contact our team for a personalized demo.
Frequently asked questions
How does CachetThika collect customer reviews?
CachetThika offers several collection channels: requests sent by email, SMS and WhatsApp, QR codes for physical stores, and automatic import of e-commerce orders. Every review is verified to guarantee its authenticity.
Are the collected reviews certified?
Yes, all reviews collected through CachetThika are certified and verified. Our certification process ensures every review comes from a real customer who had a real experience with the business.
Can I display CachetThika reviews on my website?
Yes, CachetThika offers 4 types of customizable widgets (rating, vertical, horizontal and product) that you can add to any website with a few lines of code.
Can I reply to customer reviews with CachetThika?
Yes, you can reply to every customer review from the CachetThika dashboard. Replies are publicly visible on your certification page and in widgets.
What kinds of marketing campaigns can I run?
CachetThika lets you create email, SMS and WhatsApp campaigns to request reviews, gather feedback and engage your customers. You can also set up rewards (promo codes, discounts, prize draws) to encourage participation.