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Certified customer reviews in Algeria, published unfiltered.

Cachet Thika asks for a review after every delivered order, moderates it independently and publishes it, whether positive or negative. Your customers know you cannot pick and choose your reviews, and that is what makes them credible.

+30% conversion rate on ltmyconsulting.com

Reviews are collected and published under our public review charter, aligned with the NA ISO 20488 standard (NA 18069).

  1. Order delivered
  2. Review requested by SMS
Delivered to Oran in three days, product matches the photos. The packaging could have been sturdier.

Customer in Oran Verified purchase

CACHET THIKA ★ CACHET THIKA ★ Certified NA ISO 20488
Example of a certified review

What our customers say

See what our customers say about our platform

How does Cachet Thika work?

  1. An order is delivered

    Your delivery service, such as Yalidine, confirms the delivery and Cachet Thika is notified automatically. In a shop, a QR code on the counter does the same job.

    E-commerce
    Physical store
  2. The customer receives a review request

    By SMS or email, with no exceptions: every customer who received an order is asked. They answer from their phone with a rating and a comment.

  3. The review is moderated, then published

    Cachet Thika moderates every review (AI + team), never the business. The review appears on your certified public page, where you can reply to it.

  4. You track and use your reviews

    Review volume, response rate, impact on sales: your dashboards update in real time. Widgets and SMS and email campaigns turn those reviews into sales.

Our transparency guarantees

Cachet Thika is more than a review management tool. It is a customer transparency platform.

The Cachet Thika difference

Unlike traditional platforms where businesses control their own reviews, Cachet Thika guarantees transparency: automatic collection after delivery, independent moderation and unfiltered publication on a certified public page.

The result: your customers trust your reviews because they know you cannot manipulate them. That credibility is what converts.

Automatic collection
An SMS is sent automatically after every delivery confirmed by your delivery service (Yalidine, ...).
Every customer is asked
No cherry-picking. Every customer who received their order is asked for a review, without exception.
Independent moderation
Only Cachet Thika moderates reviews (AI + team). Every registered business has the right to report a review and to respond publicly.
Verifiable public page
Every business has a public page listing all its reviews, open to any consumer at any time.

Everything you need

Transparency, automatic collection and marketing tools to fuel your growth. Explore our features

Review collection & requests

Automate customer review collection by email, SMS and QR code.

Certification & label

Earn a standards-compliant Cachet Thika certification badge.

Buyer protection

Reassure your customers with built-in buyer protection.

Independent moderation

Reviews are moderated by Cachet Thika (AI + team), never by the business.

Detailed analytics & BI

Access detailed dashboards and customizable reports.

Custom integrations

Easily integrate our API and customizable widgets.

Why choose Cachet Thika?

Guaranteed transparency

Reviews collected automatically, moderated independently, published unfiltered. Your customers know it.

Measurable growth

SMS & email campaigns, widgets, analytics and a public directory to turn trust into sales.

Built for Algeria

Support in Arabic, Tamazight and French. Payment in DZD. Integration with local delivery services.

They trust us

Testimonials are collected and moderated through CachetThika.

See CachetThika in action

Fill in the form to get a personalized demo.

Many
Businesses trust us
98%
Customer satisfaction

Frequently asked questions

What is Cachet Thika?

Cachet Thika is Algeria's first customer transparency platform. Reviews are collected automatically after every delivery through your delivery service (Yalidine, ...), moderated independently by Cachet Thika, and published unfiltered on a certified public page. The business can neither delete nor hide a review.

How does review certification work?

Reviews are tied to a real purchase: after each delivery confirmed by your delivery service, the customer automatically receives an SMS inviting them to leave a review. Moderation is handled by Cachet Thika (AI + human team), never by the business. Approved reviews are published on the business's certified public page.

How much does Cachet Thika cost?

Cachet Thika offers a 60-day free trial. Paid plans start at 3,400 DZD/month for small shops and go up to 14,400 DZD/month for premium features. A custom-quote plan is available for large companies.

Is Cachet Thika available in Arabic?

Yes, Cachet Thika supports French, Arabic and English. Review collection forms and the interface are available in several languages to suit the Algerian market.

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