Everything you need. And then some.
A suite of powerful tools to collect automatically, certify transparently and leverage your customer reviews.
Our features
Explore the modules that will take your business further
Trusted certification
The first certification solution in Algeria that meets international standards
Included
Custom certification badge
Certification page
Use of the Cachet Thika label & certifications
Built-in buyer protection
Review tracking
Automatic collection and transparent tracking of customer reviews
Included
Location review tracking
QR code review collection
Product review tracking
Review requests by email
Review requests by SMS
Independent moderation (AI + Cachet Thika team)
Photo & video reviews
Social proof people can see, not just read
Included
Photos attached to a review
15-second videos filmed from the browser
No app to install
Automatic compression and native playback
Displayed in widgets and on your public page
Voice reviews
The format that matches how Algerians communicate
Included
30-second audio recording
Listen and re-record before submitting
Compact WhatsApp-style mini player
Inline playback in widgets
Moderation with a dedicated player
Customer testimonials
Your best customers in the spotlight, wherever you need them
Included
Invitations by email and SMS
Manual or bulk import
Photo, company, job title and website
Consent recorded at the source
Customizable Wall of Love widget
Delivery & SMS automation
The parcel is delivered, the review request goes out on its own
Included
Yalidine and Guepex connectors via webhook
Order import (single and CSV)
Automatic sending after delivery, adjustable delay
Automatic reminders to customers who haven't reviewed
Sending window 11 a.m. – 11 p.m.
Product catalog & API
Your product listings, and your reviews in your own systems
Included
Product catalog management (name, price, description, SKU)
Locked SKU to preserve displayed reviews
API keys with the X-API-Key header
Single-product, multi-product and public review endpoints
cURL, PHP and JavaScript examples
Advanced analytics
Track and analyze your performance in real time
Included
Standard review analytics
Advanced review performance analysis
Custom analytics with BI
Detailed dashboards
Simple integration
Flexible, customizable integration options
Included
Customizable widget (vertical, horizontal, rating, product)
Custom widgets and integrations
Custom system integrations
Dedicated forms (locations & feedback)
Local support
A local team dedicated to your success
Included
Support in Arabic, Tamazight and French
On-site training + consulting
Dedicated account manager 24/7
Dedicated technical assistance
E-commerce performance
Boost your sales and online visibility
Included
Optimized SEO
Directory (listing in our directory)
Marketing campaigns
Feedback campaigns
Social media tools
Why choose Cachet Thika?
Excellence at every stage of your growth
Simple and fast
Set up in minutes. An interface so intuitive you won't need a manual.
Total transparency
Automatic collection, independent moderation, unfiltered publication. A platform where trust is proven.
Expert support
A dedicated local team. We're not just a tool, we're your partners.
Customer review transparency and certification platform for Algerian businesses
CachetThika is Algeria's first customer review transparency and certification platform. Reviews are collected automatically after every delivery through your delivery service (Yalidine, ...), moderated independently by our team and our AI, and published unfiltered on your certified public page. The business can neither delete nor hide a review — it only has a public right of reply.
Our platform offers nine complementary modules: automatic review collection by post-delivery SMS, QR code, email and WhatsApp; photo and video reviews; voice reviews; customer testimonials and their Wall of Love widget; review tracking and independent moderation; sharing and certification through public pages and badges; customizable widgets for your website; advanced analytics and marketing campaigns by SMS and email.
Unlike international solutions, CachetThika is built for the Algerian market: support in Arabic, French and Tamazight, payment in DZD, local SMS numbers and a support team based in Algeria. Our certification badge has become a trust standard recognized by Algerian consumers.
Whether you run an online store, a retail network or a multi-brand group, CachetThika adapts to your needs with flexible plans. Read our blog for practical advice on online reputation in Algeria.
Ready to transform your reputation?
Join the businesses that prove their transparency with CachetThika.